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✉️ hello@visualstack.aiCommon Questions
How do I take consistent progress photos?
Pick a fixed spot — same wall, same lighting, same distance to the camera — and reuse it each week. Shifted's ghost overlay shows your last photo as a translucent layer on the viewfinder so you can match pose and framing. Consistent lighting and outfit do more for readability than camera gear.
Why do my photos look different week to week?
Lighting and pose changes read louder than actual body change. Shoot at the same time of day, in the same spot, with similar clothing and posture. Use the ghost overlay to line up — if your shoulders, hips, and feet sit under the ghost, the timelapse will be readable.
How do I sync HealthKit weight data?
On first launch, grant HealthKit access when prompted. Shifted reads the weight entry closest to each photo's timestamp. If you skipped the prompt, go to iOS Settings > Privacy & Security > Health > Shifted and enable weight read access. Weight data stays on your device — Shifted never sends it anywhere.
How do I export a video?
Open a series, tap Export, then pick a format (GIF or MP4), a transition (crossfade, hard-cut, or date scrubber), and which overlays to include (date, weight, BMI). Shifted renders it locally and saves to your Photos library — no cloud round-trip.
How do I cancel my subscription?
Subscriptions are managed through the App Store. Go to Settings > [your name] > Subscriptions, pick Shifted, and cancel. You keep access until the end of the current billing period.